Clients that now have disputes with banks will be able to pursuemediation as a means of resolving the dispute with the issue by Bank Indonesia (BI) of BIRegulation 8/5/PBI/2006from 1 June 2006. This Regulation although issued on 30 January 2006 does not comeinto immediate force. The basic rationale of this BI Regulation is to ensurethat clients can gain satisfaction from the mediation process in thesettlement of any dispute that arises between the bank and the client. Anymediation process is to simple, cost effective, and fast.
Mediated Bank Disputes
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