The Financial Service Authority (“OJK”) recently issued Circular Letter No. 2/SEOJK.07/2014 on Services and Settlement of Complaints from Consumers of Financial Service Businesses (“Circular Letter”) to implement OJK Regulation No. 1/POJK.07/2013 on Consumer Protection in the Financial Services Sector (“Regulation”). [1]
OJK Expands Financial Services’ Consumer Protection Regulation
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